How can we help you?

Can MP3 files be copied to a CD or DVD to import them?

The Kaleidescape System does not support MP3, FLAC, AAC, or WMA files. If you would like to import your collection of digital music files to a Premiere system or Cinema One (2nd generation), you must burn your the files as CD tracks on a CD audio disc.  MP3 files converted to CD tracks on a DVD disc will NOT import.

NOTE: Strato systems do not support music.


+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

*Kaleidescape will be closed on the following holidays.