How can we help you?

How do I install a software update?

There is nothing to do except ensure that your Kaleidescape System is connected to the Internet. Your Kaleidescape System will automatically download each kOS software update from Kaleidescape over the Internet, and your system will automatically install the latest software update when it reboots, which will happen automatically (when an update is available) once the system is idle for four hours.


+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

*Kaleidescape will be closed on the following holidays.