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How do I reset a Kaleidescape component to use a DHCP address?

With the exception of the Kaleidescape 1U Movie Server, all in-production products sold by Kaleidescape have a pinhole reset button located on the rear panel. To activate the reset button, insert a paperclip in the pinhole, and then press and hold for 3 to 5 seconds. On Strato systems, the front panel will start blinking once the reset has been invoked. Release the reset button. The player then restarts with the factory default DHCP setting and removes a static IP configuration. If a static IP address was set for use with a control system, the control system may lose communication with the player. Images showing the exact location of the reset button for each product can be found below.

The IP address for a 1U Server and all out of production products that do not have the reset button can be changed with help from the following articles:

How do I assign or change IP addresses for Kaleidescape components?
How to configure network settings from the serial port of a Premiere system component


Strato System

Strato V Movie Player
Strato_V_Backpanel_reset.jpg
On Strato V, the network reset button is located between the USB and the IR IN ports on the rear panel. The reset button also restores a grouped Strato V to standalone mode.

Strato and Strato C Movie Player
Strato_rear_panel_reset.jpg
Strato
Strato_C_rear_panel_reset.png
Strato C
On Strato and Strato C, the network reset button is located next to the SERVICE port on the rear panel.


Alto Movie Player

Alto_rear_panel_reset.png
On Alto, the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.

 

Terra and Terra Prime Movie Server
Terra_rear_panel_reset.png
Terra and Terra Prime
Terra_C_rear_panel_reset.png
Compact Terra and Compact Terra Prime
On Terra and Terra Prime (including Compact models), the network reset button is located next to the SERVICE port on the rear panel.


Disc Server
DV700_back_panel_reset.jpg
On the Kaleidescape Disc Server, the network reset button is located to the left of the NETWORK section on the rear panel.


Premiere System

M300 / M500 / M700 Player

M500_rear_panel_reset.jpg
M500
On M-Class players including the M700 Disc Vault, the network reset button is located in the blue AUDIO section of the rear panel to the left of the red RCA analog audio connector. 


DV700 Disc Vault
DV700_back_panel_reset.jpg
On the DV700 Disc Vault, the network reset button is located to the left of the NETWORK section on the rear panel.

 

Cinema One
Alto_rear_panel_reset.png
On Cinema One (2nd generation), the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.

 

 

Contact

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+1 650-625-6160
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support@kaleidescape.com

*Kaleidescape will be closed on the following holidays.