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Kaleidescape Movie Store - Getting Started

 

What do I need to purchase from the Kaleidescape Movie Store?

The Kaleidescape Movie Store is for the exclusive use of owners of Kaleidescape Systems. If you already own a Kaleidescape System and are located in a country where the movie store is available, you will need to activate your system.

 

How do I purchase a Kaleidescape System?

The Kaleidescape System is available worldwide through high-end designers and installers of custom entertainment systems.Contact one of our dealers for consultation and pricing.


Where is the Kaleidescape Movie Store available?

The Kaleidescape Movie Store is currently available in the United States, the United Kingdom, and Canada.


How do I activate a Kaleidescape System to use with the Kaleidescape Movie Store?

Cinema One, Kaleidescape Alto and Kaleidescape Strato are activated via the onscreen display (OSD) during setup.

Premiere line systems are activated via web browser. Access the Kaleidescape browser interface for the Kaleidescape System athttp://my-kaleidescape (for a Mac, use http://my-kaleidescape.local).

  1. Select the "SETTINGS" tab.
  2. Click "Register System" at the bottom of the page.
  3. In the window that appears, enter the email address for the account, then click "OK".
  4. Click "OK" in the second window that appears, The activation process may restart the system and interrupt playback.
  5. Kaleidescape will send an email message to the address provided. The account owner must complete activation by clicking a custom link in that email message and following the instructions provided.

If you do not see the "SETTINGS" tab, the operating system (kOS) on your Kaleidescape System may not have been updated. Please confirm that the system is connected to the Internet, and contact Kaleidescape Support.


Do I need any special equipment to use the Kaleidescape Movie Store?

Any Kaleidescape System can download from the Kaleidescape Movie Store. DVD quality downloads from the movie store can be played using any Kaleidescape player. Blu-ray quality downloads from the movie store can only be played using an M-Class player. 4K HDR and 4K Ultra HD downloads from the movie store can only be played using a Kaleidescape Strato.

4K HDR downloads additionally require an HDR-compatible display connected to a Kaleidescape Strato. Many 4K HDR purchases from the movie store allow download of additional qualities for compatibility with non-HDR displays and other Kaleidescape players.


What is an M-Class player?

Kaleidescape’s proprietary M-Class architecture, introduced in 2010, is a powerful movie player platform that supports Blu-ray playback and high-definition user interfaces. Kaleidescape’s M-Class players include the M300, M500, M700, Cinema One (second generation), and Kaleidescape Alto. They are distinguished from Kaleidescape’s earlier players by their ability to play Blu-ray discs and Blu-ray quality content.

While not part of the same product family, the Kaleidescape Strato remains fully compatible with both Blu-ray and DVD quality downloads from the Kaleidescape Movie Store.


What is the Kaleidescape Strato?

The Kaleidescape Strato, introduced in 2015, is the first product in a new line of players that support 4K HDR and 4K Ultra HD playback, as well as ultra high-definition user interfaces. It is compatible with all downloads from the Kaleidescape Movie Store. An HDR-compatible display connected to a Kaleidescape Strato is required to playback 4K HDR downloads.


What is Kaleidescape Co-Star?

Kaleidescape Co-Star allows all Kaleidescape system owners to upgrade to the new Kaleidescape Strato movie player so they can enjoy 4K Ultra HD movies in their homes, while maintaining seamless access to disc-based content stored on a Premiere or Cinema One system.

Contact your Kaleidescape dealer for details.


How is the Kaleidescape Movie Store different from a streaming service?

Movies and TV shows purchased from the Kaleidescape Movie Store are collection-grade. 4K HDR and 4K Ultra HD titles are delivered with audio and video quality that is far better than conventional streaming options. Blu-ray quality and DVD quality downloads are delivered with audio and video quality that matches that of a Blu-ray Disc or DVD. Many movie store titles also feature bonus material, such as deleted scenes, documentaries, production featurettes, and directors’ commentary. Downloads integrate with your catalogued or imported disc library, supporting favorite moments (thanks to Kaleidescape Scenes and song bookmarks in concerts and musicals). Perhaps most importantly, your purchases remain playable, even when you aren't connected to the Internet.


How are movies and TV shows rated on the Kaleidescape Movie Store?

In the United States, movies and TV shows are rated by the Motion Picture Association of America. For details on what each rating means, visit http://www.mpaa.org/film-ratings/.

In the United Kingdom, movies and TV shows are rated by the British Board of Film Classification. For details on what each rating means, visit http://www.bbfc.co.uk/.

In Canada, movies and TV shows are rated by the Motion Picture Association Canada. For details on what each rating means, visit http://www.mpa-canada.org/home-entertainment/.

Contact

+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

support@kaleidescape.com

*Kaleidescape will be closed on the following holidays.