Unable to Connect to the Browser Interface

The browser interface can be used to accomplish the following tasks.

• View the history of content added to the system
• Manage the content library
• Edit metadata or cover art for any title
• Configure a Kaleidescape component
• Link new components to the Kaleidescape system

The browser interface must be accessed from a computer connected to the same local network as the Kaleidescape system.

Windows

Use the following procedure to open the browser interface using Windows. 

• Press the Menu button on a remote control.
• Use the arrow buttons to highlight System, and then select Status.
• Highlight System Summary to see the Browser Interface URL (this is a numerical IP address of the form http://192.168.15.69).
• Enter the Browser Interface URL in the web browser.

If access to the onscreen user interface of is not readily available, but the IP address of the server is known, try entering this in the web browser. The Browser Interface URL is the IP address of the server.

Mac

Use the following procedure to open the browser interface using a Mac.

1. Open a web browser and enter http://my-kaleidescape.local.
If the browser interface does not appear, go to the next step.

2. Locate the Browser Interface URL from the onscreen user interface and enter it in the web browser.

• Press the Menu button on a remote control.
• Use the arrow buttons to highlight System, and then select Status.
• Highlight System Summary to see the Browser Interface URL (this is a numerical IP address of the form http://192.168.15.69).
• Enter the Browser Interface URL in the web browser.

Server Serial Numbers

When more than one Kaleidescape System is on the same network, using http://my-kaleidescape accesses one of the servers. To open the browser interface for a specific server, enter http://ks- followed by the twelve-digit serial number of the server. For example, for a server with the serial number 0000 00012345, enter http://ks-000000012345 for Windows or http://ks-000000012345.local for Mac. A dealer who has a demonstration system plus one or more customer systems on the dealer’s network can access the browser interface for each system using this method.

Link Local Address

The link local address method is used in extreme cases under the following conditions:

• The server has an unknown static IP address.
• The server is on a different subnet than the computer.

Using the link local address is a somewhat complicated procedure requiring setting the computer to a static IP in the 169.254.xxx.xxx range. For detailed instructions on using the link local address, see www.kaleidescape.com/go/link-local.