How can we help you?

How do I reset a Kaleidescape component to use a DHCP address?

With the exception of the Kaleidescape 1U Server, all in-production products sold by Kaleidescape have a pinhole reset button located on the rear panel. To activate the reset button, insert a paperclip in the pinhole, and then press and hold. The indicator on the right side of the network connector starts blinking. Release the reset button. The player then restarts with the factory default DHCP setting and removes a static IP configuration. If a static IP address was set for use with a control system, the control system may lose communication with the player. Images showing the exact location of the reset button for each product can be found below.

The IP address for a 1U Server and all out of production products that do not have the reset button can be changed with help from the following articles:

How do I assign or change IP addresses for Kaleidescape components?
How to configure network settings from the serial port of a Premiere system component


Strato System

Strato Movie Player

On Kaleidescape Strato, the network reset button is located next to the SERVICE port on the rear panel.


Alto Movie Player
On Kaleidescape Alto, the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.

 

Terra Movie Server
On Kaleidescape Terra server, the network reset button is located next to the SERVICE port on the rear panel.


Disc Server
On the Kaleidescape Disc Server, the network reset button is located to the left of the NETWORK section on the rear panel.


Premiere System

M300 / M500 / M700 Player

On M-Class players including the M700 Disc Vault, the network reset button is located in the blue AUDIO section of the rear panel to the left of the red RCA analog audio connector. 


DV700 Disc Vault
On the DV700 Disc Vault, the network reset button is located to the left of the NETWORK section on the rear panel.

 

Cinema One

On Cinema One (2ng generation), the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.

 

 

Contact

+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

support@kaleidescape.com

*Kaleidescape will be closed on the following holidays.